Blocked hacking attack
15th of March 2014
IT work on our service is almost completed. Internal testing of our modified system is scheduled for this evening, then the final external audit will be conducted. As soon as the audit has finished successfully, we will post an announcement with the exact date of resuming our service and all the necessary details.
Thank you once again for your patience and trust - it means a lot to our entire team.
14th of March 2014
We successfully blocked a hacking attack on Bitcurex, preventing mass theft of BTC funds of our users. Thanks to automatic safety procedures, hackers managed to defraud only a portion of the funds stored in operational Hot Wallet Bitcurex. The majority of funds from Hot Wallet, as well the entirety of funds from Cold Wallet and FIAT monetary funds remained intact.
Our team located and removed the source of the problem. We are working on resuming normal service, at the same time an external audit is being conducted: we will soon provide the exact date of resuming all Bitcurex functionalities. More information will be provided in further statements.
We are sorry for the inconvenience, and most of all we thank the whole BTC community for the support we received: we were put to a test that will make us stronger.
25th of February 2014
In recent months our team has been paying close attention to the situation of Mt.Gox. We have been following all statements coming from Japan regarding problems with functioning of that exchange service. Out of concern for the safety of transactions made by our customers and their funds gathered in Bitcurex services we repeated a series of internal audits, as we always treat such incidents very seriously, regardless of how efficient our system is and how much we trust our solutions.
The results of the audits confirmed our earlier diagnosis, which we made thanks to our experiences from the two years of our presence in the business. To the best of our knowledge, the Mt.Gox. problem was not related to flaws in the bitcoin protocol, but resulted from incorrect procedures of this particular market, particularly the procedures for managing deposits and for identification of incoming and outgoing transactions.
Bitcurex has always absolutely prioritised the safety of the service and the mechanics of its operation. This is why we always choose solutions that we are 100% sure about, and it does not matter how much time and effort it takes to implement them.
The idea behind bitcoin, and most of all the community gathered around it, have shown their strength numerous times and have great future ahead – problems of one exchange service cannot change it. We would like to thank our users for their trust, measured with the most reliable tool available – the number of transactions that you make.
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